Sutherland Global Services
Roles and Responsibilities:
* Responsible for answering/placing technical support calls and abide by the prescribed norms.
* Escalate appropriate issues to Tier 2
*Aptly trained and updated in industry specific technology and in clients processes,
applications/ utilities and products.
* Maintain high level of technical expertise, soft-skills and phone etiquette skills
* Awareness on key metrics and targets
Desired Candidate Profile:
Job Location: Cochin (Must be able to join immediately)
Interview Mode: Virtual Interviews
For more Information: Dona Thomas - +91 9496740124
Role | IT Software - Developer |
Who can apply | 2 to 4 Years |
Hiring Process | Virtual Hiring |
Employment Type | Full Time |
Category | IT/Software |